Frequently Asked Questions
General Questions
Problems with vehicle care
Rings, jewelry, belt buckles, textiles with metal rivets or a dirty sponge can severely damage the painted surface during vehicle care.
Tip: remove all objects from the body that could damage the paint. Always wash sponges thoroughly and never use the same cloth for cleaning and polishing.
Whole vehicle processed at once?
Streaks can occur when the material is applied to the entire vehicle in a single work step. Dried-on polish and preservation residues are very difficult tp remove. This does not have to be the case, because the products close to the paint pores even without drying.
Tip: do not treat the whole car at once, but parts of it step by step. Wipe off the remaining material immediately, without allowing the product to dry beforehand and then continue with the next partial surface.
Too warm temperatures and direct sunlight?
When the sun heats up the paint surface, the paint care products dry very quick so that a streak-free result is hardly possible.
Tip: in summer at temperatures above 20°C, make sure to keep the car in a shady place.
Polished with an old shirt?
Textiles are not suitable for paint care. Polishing residues on the paint surface cannot be removed optimally and a streak-free polishing result is hardly possible. For best results, we always recommend using suitable products!
Rims machined directly after a long drive?
When driving, the rims become hot, so that the rim cleaner dries quickly and the cleaning effect deteriorates.
Tip: wait until the rim surface has cooled down before cleaning.
Rim cleaner not washed off?
Residues of the rim cleaner can attack the surface if it dries up. Residues of the cleaner often get stuck in recesses.
Tip: Always rinse the cleaning liquid and dissolved dirt thoroughly with a strong jet of water. After draining, move the vehicle half a wheel and rinse of the remaining dirt.
Questions about the shop
As soon as the value is above 50,00€ we will deliver for free.
DPD/DHL:
Delivery time 1-2 days: 4,59€
Above 50,00 € we will ship free of charge.
Abroad:
The corresponding shipping costs can be determined in the shopping cart. The dispatch by forwarding agency is possible on request.
Further details in the category shipping
Questions about your order
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